How To

How to Pay My Rent Online

Click the “Payments” tab
Click “Wallet” and then click “Add New”
Enter and save your payment information
Click the “Payments Due” tab, select the charge you would like to pay, and click “Pay Now”
Confirm and click “Make Payment”

Additionally, you can still use the mobile app to pay rent. Features like auto-pay, payment history, and credit boosting are not available in the web portal, but are still available in the mobile app.

Tenants Rights and Responsibilities

You can’t damage your landlord’s property. Landlords can protect themselves with pre-rental inspections, security deposits, and tenant screening.

Violating housing codes:

If you sign a lease for a certain number of tenants, and more move in afterward, the landlord can evict you. A landlord also has the right to file a complaint against you if you violate housing codes. This includes things like:

not giving them access to make repairs
not handling your trash
having a rodent or insect infestation
not taking care of your apartment, or
causing damage to structural areas.

Repairs

You can file a complaint with your local housing department if your landlord isn't meeting housing codes. We suggest you speak with them first to try and fix the situation.

MAKING REPAIRS

Landlords must give you “reasonable notice” before coming to your unit to make non-emergency repairs. Reasonable notice is at least 24 hours.